Customer Success Retention Manager

Bedford, Texas, United States · Customer Success


BirdEye, recently awarded “hottest company” in Silicon Valley by Plug and Play Tech Center, is looking for a Customer Success Representative who specializes in connecting platforms together and who enjoys working hand-in-hand with customers to help their online reputation. BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers.

The Customer Success Retention Manager is a full time job based in the Dallas/Ft. Worth metro area (currently Bedford, TX though we plan to move to Las Colinas within a few months).

What you’ll do

Why you should work at Birdeye

Customer Success Values in a Nutshell


Who you are:


We offer a competitive salary, healthcare benefits, 401K and PTO, along with all of the opportunities inherent in a fast-growing organization.

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